How to properly install/uninstall Ecrion licenses (Ecrion Design Studio 7.0.0 and newer)

If your computer is connected to the Internet you can perform the Online Install procedure. However, if you are trying to install or uninstall a license on a computer behind a firewall or proxy (or with no Internet connection) you will need to perform an offline Install/Uninstall Online Install.

Steps for both can be found below. 

Online Install

  1. Open any of the Design Studio Tools.
  2. Once opened, navigate to the File tab and select the Account tab.
  3. From the Account section,select the Install License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Enter your Company's Username and License Password and select Sign in. NOTE: Learn how to install floating licenses here.
  5. You will be provided a list of all valid available Licenses. NOTE: If there are no available licenses you will have the option to Purchase Permanent License.
  6. Select the license you would like to install and select the Install button.
  7. You will now see the License and Expiration Date information for the license you installed.

Online Uninstall

  1. Open any of the Design Studio Tools.
  2. Once opened, navigate to the File tab and select the Account tab.
  3. From the Account section,select the Uninstall License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Enter your Company's Username and License Password and select Sign in. NOTE: Learn how to install floating licenses here. 
  5.  You will be provided information regarding the license that is currently installed. Select the Uninstall button.

Offline Install

  1. Open any of the Design Studio Tools.
  2. Navigate to the File tab and select the Account tab.
  3. From the Account section,select the Install License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Select the More Options button.
  5. Select the Install using a License Key option.
  6. Enter the License Key and select the Install License button. This button will only be activated if the License Key matches a valid available license.
  7. On the Activate License Dialog and select More Options and select the Activate offline option.
  8. You will need to copy the Request Code to be used from a computer with internet access.
  9. From a computer that is connected to the internet, visit your customer portal and select the License ID for the license you want to install.
  10. From the popup dialog select the Install License button. Paste the string generated in step 8 and select install. This will generate an activation response string. You will need to copy this to use in the final step on the offline machine.
  11. On the offline machine, paste the string from step 10 in the Ecrion Design Studio tool where requested and select Activate. Your license should now be activated.

Offline Uninstall 

  1. Open any of the Design Studio Tools.
  2. Navigate to the File tab and select the Account tab.
  3. From the Account section, select the Uninstall License option.
  4. Select the More Options button.
  5. Select the Uninstall License offline option.
  6. Select the Key you would like to uninstall, and select the Uninstall button.
  7. This will generate an Uninstall Key. You will need to copy the Uninstall Key string to be used from a computer with internet access.
  8. From a computer that is connected to the internet, visit your customer portal and select the License ID of the license you would like to uninstall.
  9. From the popup dialog, select the Uninstall License button, paste the string generated from step 7 and select Uninstall. Your license should now be uninstalled.
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