How to properly install/uninstall Ecrion licenses (Ecrion Design Studio 7.0.0 and newer)

If your computer is connected to the Internet you can perform the Online Install procedure. However, if you are trying to install or uninstall a license on a computer behind a firewall or proxy (or with no Internet connection) you will need to perform an offline Install/Uninstall Online Install.

Steps for both can be found below. 

Online Install

  1. Open any of the Design Studio Tools.
  2. Once opened, navigate to the File tab and select the Account tab.
  3. From the Account section,select the Install License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Enter your Company's Username and License Password and select Sign in. NOTE: Learn how to install floating licenses here.
  5. You will be provided a list of all valid available Licenses. NOTE: If there are no available licenses you will have the option to Purchase Permanent License.
  6. Select the license you would like to install and select the Install button.
  7. You will now see the License and Expiration Date information for the license you installed.

Online Uninstall

  1. Open any of the Design Studio Tools.
  2. Once opened, navigate to the File tab and select the Account tab.
  3. From the Account section,select the Uninstall License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Enter your Company's Username and License Password and select Sign in. NOTE: Learn how to install floating licenses here. 
  5.  You will be provided information regarding the license that is currently installed. Select the Uninstall button.

Offline Install

  1. Open any of the Design Studio Tools.
  2. Navigate to the File tab and select the Account tab.
  3. From the Account section,select the Install License option NOTE: If this is your first time installing a license you will be prompted with the install license dialog upon opening the tool.
  4. Select the More Options button.
  5. Select the Install using a License Key option.
  6. From a computer that is connected to the internet, log in to your account, and select the License ID for the license you want to install.
  7. Click on Install License, and copy the string available in the "License Key" field;
  8. Enter the License Key string in the license field displayed in the Ecrion Design Studio tool, and select the Install License button. 
  9. On the Activate License Dialog, select More Options, and select the Activate offline option.
  10. The Request Code will be generated, and it needs to be pasted in the Activation Key field, available in your account, and displayed at the 6 & 7 steps(after selecting the License ID and clicking Install License). 
  11. After entering the Request Code(in your account), select Install, and a new Activation Key will be generated;
  12. Copy this string, and enter it in the "Activation Key" field available in the Ecrion Design Studio tool, and  select "Activate"; Your license should now be activated.

Offline Uninstall 

  1. Open any of the Design Studio Tools.
  2. Navigate to the File tab and select the Account tab.
  3. From the Account section, select the Uninstall License option.
  4. Select the More Options button.
  5. Select the Uninstall License offline option.
  6. Select the Key you would like to uninstall, and select the Uninstall button.
  7. This will generate an Uninstall Key. You will need to copy the Uninstall Key string to be used from a computer with internet access.
  8. From a computer that is connected to the internet, visit your customer portal and select the License ID of the license you would like to uninstall.
  9. From the popup dialog, select the Uninstall License button, paste the string generated from step 7 and select Uninstall. Your license should now be uninstalled.
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